HR Now is supporting Cleveland Clinic with the recruitment of an organised, motivated and friendly Junior Medical Administrator to join its busy practice team.

This is a varied, patient-facing opportunity for someone who takes pride in delivering excellent service. Working across the St Helier and St Brelade surgeries, you will provide essential support to patients, clinicians and colleagues while helping the practice run smoothly and efficiently. It is also an excellent starting point for a rewarding career, with opportunities to develop your skills and progress into more advanced roles.

The role

As a Junior Medical Administrator, you will be the first point of contact for patients. Your key responsibilities will include:

• Managing a busy appointment system by telephone, email and in person.
• Responding to patient enquiries in a helpful, professional and empathetic manner.
• Completing a broad range of administrative tasks, including data entry, processing information and managing correspondence.
• Supporting the multidisciplinary team to maintain the smooth and efficient running of the practice.
• Assisting with other duties as required by management.

About you

You will ideally bring:

• Previous experience in a reception or administrative role.
• Excellent communication, IT and interpersonal skills.
• The ability to work effectively both independently and as part of a team.
• A flexible, empathetic and professional approach.
• The confidence to remain calm, organised and effective in a busy environment.
• Healthcare experience and knowledge of EMIS or Medibooks would be an advantage, but are not essential.

What's on offer

• A competitive salary, dependent on experience.
• Generous annual leave, increasing with length of service.
• Paid birthday leave.
• An annual discretionary performance-related bonus scheme.
• Contributions towards GP and dental bills.
• A uniform allowance.
• Enhanced parental leave for birth mothers.
• Long-service awards.

Interested?

If you are forward-thinking, highly organised and committed to providing a first-class patient experience, we would love to hear from you.

To apply or find out more, please contact [email protected]